Your data

When you enquire about, or purchase, our services, we collect the personal information you give us — such as your name, business name, address, email address and phone number. When you browse our website we also automatically receive your device’s internet protocol (IP) address, which helps us learn about your browser and operating system so we can keep the site working well.

Email marketing (where applicable): with your permission, we may send you emails about our services, new offers and other updates. You can unsubscribe at any time.

Consent

When you provide us with personal information to complete a transaction, verify your payment card, place an order or arrange a delivery, we take that as consent to collect and use it for that specific reason only. If we ask for your personal information for a secondary reason — like marketing — we will either ask you directly for your express consent, or give you an opportunity to say no.

If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time.

Disclosure

We may disclose your personal information if we are required to do so by law, or if you violate our Terms & Conditions.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide payment card information, it is encrypted using secure socket layer (SSL) technology and handled by our third-party payment processors. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your rights

Under UK GDPR, you have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
• Right of access: you have the right to access the personal data we hold about you.
• Right to rectification: you have the right to supplement, correct, have deleted or block your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to data portability: you have the right to request all your personal data and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise any of these rights, email us at hello@wearegetfound.co.uk. If you have a complaint about how we handle your data, we would like to hear from you — but you also have the right to submit a complaint to the supervisory authority, the Information Commissioner’s Office (ICO).

Contact

Questions about this policy or your data? Email us at hello@wearegetfound.co.uk and we will get back to you.